Thank you for choosing Luxe Lab Essentials as your go-to source for hand-poured, vegan, and cruelty-free candles. We value your trust and want to ensure that your shopping experience with us is smooth and enjoyable. Please take a moment to review our Terms of Service below:

1. Ordering and Payment

When placing an order with Luxe Lab Essentials, you agree to provide accurate and complete information. We accept various payment methods, including credit cards and Apple Pay, to make your checkout process convenient and secure.

2. Shipping and Delivery

We process orders within 1-2 business days. Once shipped, packages arrive within 1-5 business days. Please note that during peak seasons or promotional periods, there may be slight delays. We appreciate your patience and understanding.

3. Returns and Exchanges

We are a small business and do not accept returns or exchanges. However, if your item arrives damaged (broken glass), we will happily offer a replacement of the exact same items damaged.

3. Product Information

At Luxe Lab Essentials, we take pride in offering high-quality candles made with premium ingredients. While we strive to provide accurate product descriptions and images, please note that the actual colors and scents may vary slightly due to natural variations and individual monitor settings.

5. Limitation of Liability

Luxe Lab Essentials shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our products or services. Our liability is limited to the purchase price of the product.

By continuing to browse and use the Luxe Lab Essentials website, you acknowledge that you have read, understood, and agreed to our Terms of Service. If you have any questions or concerns, please don't hesitate to contact our customer service team at info@luxelabessentials.com